Accurate, timely and relevant information is the most valuable weapon for fighting crime and protecting the public. For decades, police, fire and emergency medical services agencies have relied on mobile data communication and in-vehicle terminals to increase their effectiveness and save lives. Responders receive and acknowledge dispatch notices and event reports; report incidents, location and status back to the dispatcher; and enter person, vehicle and other queries – all through their in-vehicle laptops.

But what about officers that are not in vehicles?

Improved Productivity

With cellular networks and sophisticated smartphones, like BlackBerry, the benefits of data communications can now be extended to officers on the street, on motorcycles, horseback and watercraft - essential for Community Policing.

Numerous pilot projects have demonstrated substantial increases in officer productivity and effectiveness. In an early pilot by North Wales Police, BlackBerry devices were deployed to 300 officers. They determined that substantial cost saving accrued due to increased productivity, over and above the important benefits of officer safety and enhanced crime prevention. Since then, thousands of BlackBerry smartphones have been deployed across a number of police forces in the UK. Despite these positive results, most of these deployments have been limited to basic queries, issuing citations and simple report entry – missing the benefits of silent dispatch and full integration.

Seamless Integration

When the handheld applications are seamlessly integrated with the communications server, even greater benefits accrue:

• Officer safety is enhanced because all officers continuously report location and status information to the dispatch center
• Efficiency is increased because all units can be managed in a consistent manner
• Operational effectiveness for officers not in vehicles is significantly increased
• Training requirements are streamlined and more effective

The Challenge

Integrating handheld applications into sophisticated and ultra-secure public safety systems is far from trivial. In addition to the challenges of integration, the sheer cost of developing rich application functionality on smartphones is daunting, especially when your customers demand support for multiple smartphone platforms. And the initial cost of development is only the beginning – with endless need for application customization, tailoring and enhancement; and constantly changing technology.

The Solution

At Seregon, we believe we have a compelling solution for extending comprehensive public safety applications to handheld devices. Our Mobile Enterprise Application Platform software has been successfully integrated with leading public safety and industrial security systems, enabling powerful applications to be developed and deployed to all officers and responders. Seregon's mobility platform dramatically reduces the time, cost and risk of smartphone application development, greatly simplifies the task of customization and enhancement, and seamlessly integrates the handheld applications with existing communication infrastructures.

Optimum Functionality

Seregon software uniquely enables handheld applications to provide core dispatch, query and records entry functionality. Officers with handhelds can enjoy the same functionality, capability and benefits as those with laptops or other in-vehicle terminals. To the dispatcher, the officer with the handheld is just another unit.

If your public safety or industrial security system does not yet include comprehensive support for handheld functionality, you need to Talk to Us.

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